Will the insurance company spy on me using video surveillance? In all honesty, if you are seeking damages for an injury that you claim has affected the way you do certain things, then you should have nothing to worry about. Yes, insurance companies hire investigators who will use video surveillance to discredit your claim. However, if you really cannot lift heavy objects, then they will be unable to capture you on video lifting heavy objects. If you are exaggerating your claim, that only serves to hurt your case, not help it. I always tell my clients to be honest with their doctor and with me. Exaggeration only serves to hurt a case, not to help it. So, while they will use video surveillance, they will not be able to hold anything against you if you are honest about your injury.